Privacy Policy
Last updated: March 8, 2025
1. Introduction
BlabberBot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service. Please read this policy carefully. By using our Service, you consent to the data practices described in this policy.
2. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Password (encrypted)
- Google account information (if using Google Sign-In)
Content You Upload
To provide our video generation service, we collect:
- Portrait images you upload
- Audio files you upload
- Generated video outputs
Payment Information
Payment processing is handled by Stripe. We do not store your full credit card number. We receive limited payment information from Stripe, including the last four digits of your card and transaction confirmations.
Usage Information
We automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and features used
- Date and time of visits
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our video generation service
- Process your transactions and manage your credits
- Send you service-related communications
- Respond to your inquiries and support requests
- Improve our Service and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Storage and Security
Your data is stored securely using industry-standard practices. Uploaded files and generated videos are stored on Cloudflare R2 cloud storage with encryption. Account data is stored in secure databases with encrypted connections. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
5. Data Retention
We retain your account information for as long as your account is active. Uploaded images, audio files, and generated videos are retained for 30 days after creation to allow you to access and download them. After this period, content may be automatically deleted. You can request deletion of your data at any time by contacting us.
6. Third-Party Services
We use the following third-party services that may collect or process your data:
- Stripe - Payment processing. See Stripe's Privacy Policy
- Google - Authentication (if using Google Sign-In). See Google's Privacy Policy
- Cloudflare - Content delivery and storage. See Cloudflare's Privacy Policy
7. Cookies and Tracking
We use essential cookies to maintain your session and remember your preferences. These cookies are necessary for the Service to function properly. We do not use tracking cookies for advertising purposes. You can control cookies through your browser settings, but disabling essential cookies may affect Service functionality.
8. Your Rights
All Users
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Withdraw consent at any time
European Users (GDPR)
If you are in the European Economic Area, you have additional rights under GDPR, including the right to data portability, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.
California Users (CCPA)
If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt-out of the sale of personal information. We do not sell your personal information.
9. Children's Privacy
Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@blabberbot.ai